Shipping policy

Who we are
MowerMods is a small family business. Many of our parts are used, heavy, oversized, or oddly shaped (decks, axles, donor components, and similar). We pack carefully so your order arrives safely — that takes real time and real freight cost.

Where we ship
We ship within the continental United States only by default. Alaska, Hawaii, and international orders are not available at checkout; email info@mowermods.com first if you need a quote — we may decline if freight isn’t practical.

Processing time
• For small and light parcels, we often pack orders placed before noon Eastern on a business day the same day when workload allows. This is a goal, not a guarantee.
• Larger, heavier, or awkwardly shaped items need extra handling and commonly take 2–3 business days to prepare.
• Weekends and holidays are not business days. If something will take longer, we’ll email you.

Shipping cost & free shipping
Any free-shipping offer applies only when stated on the site or in the cart, and only to eligible orders (contiguous U.S., size/weight limits, and product exclusions).

Decks, donor mowers, freight-class, and oversized parts are often excluded or need a freight quote. When free shipping doesn’t apply, you’ll see a rate at checkout when we can calculate one — or we’ll contact you with a freight quote before the order ships. We won’t surprise-ship expensive freight without confirming.

Delivery estimates
Transit times after handoff are set by the carrier and are estimates, not guarantees. Tracking is provided when the carrier provides it.

Fitment before you buy
Many return headaches start with the wrong part for a specific model. Before checkout: confirm your exact model against the listing, compare photos/OEM numbers/dimensions, and if you’re unsure email info@mowermods.com with your model and what you’re replacing. Wrong fitment is not a shipping failure — see our Refund policy.

Damaged or lost in transit
Contact us within 3 business days of delivery (or expected delivery) with photos and your order number. Don’t discard packaging until the claim is resolved.

Address accuracy
You’re responsible for a correct shipping address. Reshipment for an address error you provided may be at your expense.

Questions
Email info@mowermods.com